Latest Past Events

Meetup #3 – Quality Assurance

Eficode Pohjoinen Rautatiekatu 25, Helsinki

Come join us to talk about Quality Assurance in Customer Support. Martin Kõiva, the CEO of Klaus will be our guest speaker. Some questions to get you started: How do you currently deal with quality assurance in support? Did you automate something? What are the parameters that help you measure the customer experience in support? […]


Informal meetup at Kaisla

Kaisla Vilhonkatu 4, Helsinki

Come share some drinks, rant and chat about customer support!