Support from HEL
First meetup on Wed 26th October Open program. We will meet and introduce one another
11th January 2023 Theme: Incident management
Come share some drinks, rant and chat about customer support!
Come join us to talk about Quality Assurance in Customer Support. Martin Kõiva, the CEO of Klaus will be our guest speaker. Some questions to get you started: How do you currently deal with quality assurance in support? Did you automate something? What are the parameters that help you measure the customer experience in support? […]